Ecobee Does Not Show Heat – Why And What To Do?

Suppose you installed an Ecobee thermostat that is not displaying heat on the screen, and you wonder how to fix this tech issue. Is there a reset button located on the device? These are excellent questions. We've conducted the research and found definite answers for you! 

Generally, when the heat is not displayed on the screen, the heating and cooling functions are not activated. Go to settings and activate the HVAC functions to fix this issue. 

Are you ready to learn how to remedy this annoying Ecobee tech issue? Or how to remove a hold on the thermostat? We hope you continue reading our post. We have researched these tech-related topics and found a lot of helpful information to share!

An Ecobee thermostat mounted on a wall, Ecobee Does Not Show Heat - Why And What To Do?

Ecobee does not show heat - why and what to do?

Generally, this issue occurs when the heating and cooling settings are not activated. To fix this issue, you will need to access the settings of the Ecobee thermostat and enable the HVAC functions. 

  1. Tap the main menu.
  2. Go to settings. 
  3. Tap installations settings.
  4. Then, tap thresholds.
  5. Scroll to Auto heat/cool and tap enable. 

Once you have tapped the enable tile, you will see the heat and cooling displayed on the screen.

You can activate the auto setting by tapping the system icon directly above the temperature. Otherwise, tap on the main menu, select settings, and then HVAC.

What is the Ecobee threshold?

The threshold is a setting that allows you to configure your home's HVAC systems for improved energy efficiency and prevent damage to the systems of your home.

Furthermore, the Ecobee company recommends contacting Ecobee Support directly if you are unfamiliar with your HVAC systems capabilities and configurations.

Ecobee thermostat is stuck on hold?

Tap the main menu, settings, next tap preferences, and the hold action to change the selection. The Ecobee has several hold preferences to select that are designed to meet your home's unique energy needs. 

Ecobee hold options

  • Two or four-hour holds.
  • Until the next scheduled activity. 
  • Until I change it. 
  • Decide at the time of change. 

How do you manually reset an Ecobee?

Setting your Ecobee to manual will differ based on which Ecobee thermostat you own and whether you are adjusting it on the app or physical thermostat.

 Smart Thermostat Ecobee Premium and Smart Thermostat Enhanced

Whether your Ecobee is on the auto, cool, or heat settings, the current temperature will be displayed at the bottom of the thermostat's home screen. Tap the numbers, and the temperature selector will appear.

Next, on the temperature selector screen, use the plus or minus buttons to increase or decrease the temperature. Once you have found your desired temperature, tap the highlighted number to place the hold. 

 Smart Thermostat with voice control, ecobee4, ecobee3 lite, and ecobee3

Press one of the temperature bubbles on the right side of the screen. Then, keep your finger on the screen to move the temperature bubble up or down to select your preferred temperature. Let go. The hold will be placed at the desired temperature.

Suppose you would like to remove the schedule from your Ecobee. Click here to read "How To Remove Schedule From Ecobee Thermostat."

Can the Ecobee connect to 5ghz Wi-Fi?

Energy-saving thermostat for temperature control, Does Ecobee Thermostat Require A Subscription?

The Ecobee thermostats are dual-band compatible, which means they will connect to 5 GHz and 2.4 GHz wi-fi connections depending on which Ecobee thermostat you own. 

Will the Ecobee work without the internet?

Yes. The Ecobee will function without wi-fi. In the instances where the Ecobee is not connected to the internet, it will work as a traditional thermostat and regulate your cooling and heating comfort set points.

However, it will not record energy data, usage, or have access to weather reports. Also, you will not have access to all the excellent features to assist your home's HVAC system and ensure it operates smoothly with energy savings as a priority.

How to check the Ecobee wi-fi connection?

The best way to check the status of your wi-fi connection is to follow the steps listed below. 

  1. On the thermostat, the device is to tap the main menu. 
  2. Tap on about tile.
  3. Tap wi-fi to see the connection status. 

What types of HVAC systems are Ecobee thermostats compatible with?

Ecobee states that the thermostats are compatible with most 24-volt residential heating and cooling systems, including gas, electric, dual-fuel, and oil systems.

Please remember that these statements are about heating and cooling systems manufactured for homes in North America. 

Suppose you are considering adding an Ecobee thermostat to your home, and you are unsure if it will work with your HVAC systems. 

Click here to use the compatibility checker designed by Ecobee to ensure your purchase is compatible with regulating your home's current HVAC systems. 

How can I make the Ecobee thermostat more efficient?

Ecobee stated that there are ten excellent methods to ensure your thermostat operates as efficiently as possible. 

  1. Link your Echo Dot, Google Home, or Siri virtual assistant to the Ecobee for hands-free temperature control. 
  2. Create a temperature schedule via the web portal for ease of access. 
  3. Check the walls near your thermostat for drafts because thermostats will function less efficiently if too near a draft or vent. 
  4. Install multiple sensors to provide data from each room to your Ecobee thermostat. 
  5. Place a hold or override a schedule in circumstances where you are more comfortable with a lower temperature. 
  6. Use the reminders and alerts on the main menu to receive important reminders about HVAC system maintenance. Also, you can receive alerts about low temperatures, frozen pipes, and HVAC equipment issues. 
  7. The threshold settings allow you to customize how your thermostat operates your cooling and heating systems. It is recommended to enable the Ecobee to control these settings automatically. 
  8. Check your Ecobee's web portal Home IQ periodically to view your energy usage, review hourly temperatures, and make further changes to save more energy. 
  9. Ecobee recommends testing your heating and cooling equipment when installing your thermostat.
  10. Use the smart recovery setting with schedules to ensure your home is at the ideal temperature while reducing energy usage.

Final thoughts

An Ecobee thermostat mounted on a wall

The team at HVAC Seer would like to thank you for reading our article!

Today we discussed how to adjust the Ecobee's settings to ensure the heat and cooling functions are displayed on the screen correctly. Also, how to reset the Ecobee and ten helpful methods to increase the thermostat's efficiency.

We sincerely hope this article was helpful to you in learning more about Ecobee thermostats and how they work. 

Please check out some of our other posts before you go to help further your knowledge regarding Ecobee thermostats. 

Ecobee Sensor Thinks Room Is Occupied – Why And What To Do?

Furnace Running But Not Heating – What Could Be Wrong?

Ecobee Thermostat Causing A Burning Smell – Why And What To Do?

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One comment

  1. I don’t have anything in my “thresholds” menu that says “Auto heat/cool”. Is the only possible reason that I’m not seeing a heat option because of this setting? I doubt my wires are correct and there doesn’t seem to be any support on using this product with a carrier furnace that has 4 wires.

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